A Receptionist is the first point of interaction for guests at a lodging establishment. They are responsible for offering excellent customer care, overseeing check-ins and check-outs, and tackling guest issues. Moreover, they often carry out tasks such as taking phone calls, scheduling rooms, and providing facts about the accommodation and its ser
A Guest Services Associate is the first point of contact for guests at a hotel. Their responsibilities include greeting arriving guests, processing payments, and providing information about hotel amenities. They also resolve concerns and strive to create a memorable experience for every visitor. Effective verbal and written communication is keyMai
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